Effective Date: September 13th, 2025
Last Updated: September 17th, 2025
Thank you for shopping with Baby Byrd! We want you to love your purchase, but we understand that sometimes things don’t work out. This Return & Refund Policy explains how we handle returns, refunds, and exchanges.
We want you to feel confident shopping with us, so please read the policy below carefully:
Eligibility for Returns and Refunds
All sales are final and we do not offer returns or refunds, unless a product arrives damaged or defective.
For defective or damaged products, please contact us within 14 days of delivery at info@shopbabybyrd.com with information about your order to discuss a refund or exchange.
Damaged or Defective Items
If your item arrives damaged or with a manufacturing error, we will gladly offer a free reprint or a refund.
To qualify, you must contact us within 14 days of delivery.
Please provide a clear photo showing the issue. If multiple products with the same design are affected, include a photo or video showing all items in one frame.
There is no need to return the damaged product.
Order Issues Not Covered
Please note that we cannot accept returns, exchanges, or refunds if:
The wrong size, color, or variant was ordered.
You changed your mind after placing your order.
There are minor variations in print placement (for DTG products, a tolerance of 0.5″ is standard and not considered a defect).
Failed Deliveries
If a delivery is unsuccessful due to an incorrect address or other issues outside our control, you may request:
A reprint at an additional cost, or
A partial refund of your order.
Contact Us
If you experience an issue with your order, please reach out to us within 14 days:
Baby Byrd
Email: info@shopbabybyrd.com
We’ll work quickly to resolve the issue and ensure you’re taken care of.